International Recovery Guidance

Overview

Online fraud routinely crosses borders: the platform may be registered in one country, the payment processed in another, and the recipient account in a third. This affects which authorities have jurisdiction, which consumer protections apply, and which complaint channels are worth pursuing.

We provide clear information about the cross-border considerations relevant to your case: how to report to authorities in your own country and, where applicable, abroad; how international payment and banking rules affect disputes; and what realistic routes exist for seeking assistance across jurisdictions. We are honest about the limits — cross-border cases are difficult, and we will tell you plainly what is and is not promising.

Who This Service May Help

• The platform or recipient appears to be based in another country
• You paid in a foreign currency or through an international transfer
• You are unsure which country's authorities should receive your report
• You have been told "nothing can be done across borders" and want a second view

The Process

1. Jurisdictional mapping — which countries are connected to your case and why it matters
2. Channel identification — relevant authorities and complaint routes at home and abroad
3. Realistic assessment — which routes are promising and which are unlikely to help
4. Coordination — where appropriate, referral to professionals in the relevant jurisdiction

Information You May Need to Provide

• Your country of residence and citizenship
• Countries connected to the platform, company or recipients
• Payment methods and currencies used
• Any reports already filed, with reference numbers

Honest Limitations

Cross-border enforcement is slow and often limited, and no private service can compel foreign institutions or authorities to act. Some cases have genuinely thin prospects abroad while remaining actionable at home — part of our job is telling you which is which, honestly.

Common Questions