How It Works

A Clear Process. Informed Decisions.

Four steps, explained in detail. You stay in control at every stage, and there is never pressure to proceed further than you wish.

Tell Us What Happened

Start by submitting the confidential case review form. It asks for the essentials: the type of incident, the approximate amount involved, and a brief description of what happened. It takes a few minutes, costs nothing, and creates no obligation.

You do not need organized records at this point — a clear, honest account in your own words is enough to begin. One important rule: never include passwords, banking PINs, private keys or wallet seed phrases, in the form or anywhere else. We will never ask for them.

Organize the Evidence

We review your inquiry and identify the records that matter for an initial assessment: transaction receipts and statements, communications with the other party, platform and account details, and a timeline of events. If your records are scattered or incomplete, we help you structure what you have and fill the important gaps.

Well-organized evidence is not bureaucracy — it is what banks, regulators, police and lawyers each need before they can act, and it is often the difference between a case that moves and one that stalls.

Explore Potential Options

Based on the assessment, we explain the pathways that may realistically apply to your situation: disputes or chargebacks through your bank or card issuer, reports to fraud authorities and regulators, digital asset tracing where it could add value, or a consultation with an independent legal professional.

For each option we explain what it involves, what it depends on, and what its honest prospects and limitations are — because outcomes always depend on circumstances, timing, jurisdiction, evidence and the institutions involved.

Understand Your Next Steps

You receive clear information about available services, applicable fees, and possible next actions — in writing, before you commit to anything. You then decide how to proceed, at your own pace and without pressure.

If we do not believe our services are a good fit for your situation, we will tell you so directly and, where possible, point you toward a more appropriate resource.

Ready to Begin?

The initial case review is free, confidential, and carries no obligation.

Start Your Case Review