Privacy Policy
How we collect, use and protect the personal information you share with us.
Last updated: 2026. This policy applies to the website and services of ProofBridge Solutions ("we", "us", "our").
1. Information We Collect
When you submit a case review inquiry through this website, we collect the information you provide directly:
- Your first and last name
- Your email address
- Your phone number and country of residence
- Technical data sent automatically by your browser, such as your IP address
Any additional case details you choose to share with us afterwards (for example, transaction records or correspondence) are provided voluntarily and handled with the same care.
2. How We Use Your Information
We use the information we collect solely to:
- Review your inquiry and assess how we may be able to assist
- Contact you in response to your inquiry
- Prepare and deliver any services you subsequently agree to
- Meet legal, regulatory or security obligations where required
We do not sell, rent or share your personal information with third parties for marketing purposes.
3. Confidentiality and Referrals
Details of your case are treated as confidential. Where a referral to an external specialist (such as a tracing firm or legal professional) appears appropriate, we will ask for your consent before sharing any of your information with them.
4. Data Retention
We retain inquiry records only for as long as needed to respond to you, provide agreed services, and meet any legal obligations. You may request deletion of your personal data at any time (see "Your Rights" below).
5. Data Security
We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss or misuse. No method of transmission over the internet is completely secure, and we encourage you not to send highly sensitive documents until a secure channel has been agreed.
6. Cookies and Analytics
This website does not use advertising trackers. Limited technical data (such as your IP address) is recorded when you submit the inquiry form for security and fraud-prevention purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at [email protected].
8. Changes to This Policy
We may update this policy from time to time. The current version is always published on this page, with the revision date shown above.
9. Contact
Questions about this policy or about how your data is handled can be sent to [email protected].